What is EPP?
Boston Pump Equipment Protection Plan (EPP) is basically an extended equipment insurance plan beyond your 30 day manufacturer defect warranty. You must purchase this plan at the same time when purchasing your penis pump equipment.
How do I purchase it?
You can add EPP to your shopping cart for any specific product that EPP is offered. Please look at the product description and select from the drop down menu. The EPP covers only products that are participating on this program.
What is covered?
The EPP covers all the damages and defects that are causing your product to malfunction or not operate properly. Simply, during the EPP period, send the product back to us, and if we cannot repair it we will replace it for free.
PLEASE READ ALL THE INFORMATION BELOW BEFORE ENROLLMENT
Are there any restrictions?
Some restrictions will apply. These are:
1.The EPP is only offered for a new product.
2. It is only valid for 1 year and cannot be extended beyond.
3. The cost of EPP is non refundable even if the product is returned.
4. All returns are subject to evaluation and validation of defects or malfunctions. Only! manufacturer defects are covered and not intentional damages.
5. EPP is non-transferable.
6. Cancelled EPP cannot be reactivated or refunded.
7. EPP is only offered by www.bostonpump.com and is not offered by any of our affiliates.
8. The EPP will not cover any "TO" and "FROM" cost of shipping or customs. You (the buyer) must pay any additional fees such as the shipping cost.
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